Researchers shed light on the experiences of caregivers in Nunavut's family service system

Researchers at the Umingmak Centre, a child advocacy centre in Nunavut, and the University of Toronto’s Ontario Institute for Studies in Education (OISE) have released a study that identifies systemic challenges in Nunavut’s child welfare system – and recommends strategies to strengthen caregiver support.

Available in Inuktitut and English, the study is one of the first to directly engage caregivers in Nunavut and emphasizes the importance of understanding of Inuit culture. It found that difficulties in information sharing, resource insecurities, caregiver exploitation and institutional harm are critical issues impacting caregivers’ experiences within Family Services. 

The study noted that respondents talked about these challenges differently depending on their backgrounds, including race and socioeconomic status. Unlike their settler counterparts, few Inuit caregivers said they felt burnt out or expressed a need for psychological supports – a phenomenon researchers attributed to a profound and deeply personal sense of exhaustion that has cut across generations.

The report’s authors say the findings underscore a critical need for significant reforms in child welfare, including culturally safe support mechanisms for caregivers following disclosures of child maltreatment and abuse. 

“Improving caregiver relationships with services could lead to more community members offering to become caregivers, reducing the number of children leaving the territory into the foster care system,” says study co-lead Romani Makkik, a senior researcher at the Umingmak Centre who is Inuk.

The researchers also highlight the importance of respectful engagement with Inuit communities and the equitable provision of resources that acknowledge and address historical and ongoing systemic injustices.

“Families thrive when they receive meaningful information in a culturally safe, timely, and respectful manner," says Jeffrey Ansloos, an associate professor of Indigenous health and social policy at OISE who is Cree and English, and a citizen of Fisher River Cree Nation. “Achieving this requires a fundamental shift in power dynamics and a focus on relational accountability in service delivery, leadership, and research.

“While much work remains to improve child advocacy in Nunavut, Inuit leadership and strong support for Inuit families must be central. This is why Umingmak’s work is so important.” 

Caregivers involved in Family Services have long faced unique challenges and a lack of support while navigating child protection processes in Nunavut. For Inuit caregivers, this is exacerbated by the experience of intergenerational trauma, anti-Inuit racism, and the complex history of Family Services and law enforcement complicity in settler colonization across Inuit Nunangat (the Inuit homeland).

In response, the Umingmak Centre opened in Iqaluit in 2019 to provide trauma-informed, culturally safe care for children and families involved in Family Services due to abuse. A critical gap soon emerged: while caregivers sought services for children, they rarely sought support for themselves, despite the distress that child welfare processes may cause – especially for those facing intergenerational trauma, racism or a lack of cultural safety.

To better understand the needs of caregivers and enhance child advocacy, the Umingmak Centre partnered with the Critical Health and Social Action Lab (CHSA Lab) at OISE, an Indigenous-led research centre led by Ansloos that focuses on advancing health justice through community partnerships.

Between October 2022 and July 2023, the research team conducted 30 interviews with Inuit and settler caregivers who had interacted with the Umingmak Centre, as well as Inuit and settler service providers.

Challenging power dynamics in research

One challenging aspect of the project was ensuring the researchers did not replicate the institutional harms they were studying through their own methods, says Cara Samuel, a doctoral candidate at OISE who acted as project co-ordinator for the study.  

The team used a collaborative story analysis method for interpreting the interviews. Guided by the principles of Unikkaaqatigiinniq (storytelling) and Iqqaumaqatigiinniq (all knowledge coming into one), the team analyzed interviews in their entirety to preserve the integrity of each individual’s story.

“Often, how we approach research inadvertently reinforces inequitable power dynamics that prioritize Western or Southern knowledge,” says Samuel. “We wanted to elevate Inuit Qauijimajatuqangit (Inuit knowledge) and cultural resources in our research paradigm and centre lived experience.”

Community leadership and partnership

The CHSA Lab’s emphasis on community partnership ensured genuine collaboration and shared decision-making at every stage of the project.

“We were partners, which means equity in leadership and shared responsibilities for the work and its outcomes,” says Samuel.

“Research is only powerful when led by the community it serves, and we were fortunate to work with dedicated partners in Nunavut committed to justice for Inuit families,” adds Ansloos, who is the Canada Research Chair in Indigenous Studies in Health, Suicide Studies, and Environmental Justice. “Our team worked hard to engage a wide range of people, but Umingmak's research leadership, Romani Makkik, and her long-standing relationships and trusted work in the community made our deeper engagement with Inuit caregivers possible.” 

Makkik says that the report will play a crucial role in improving Umingmak’s services and shaping future programs – and that the Umingmak Centre hopes to strengthen its partnerships with government services and community organizations to improve services for children and caregivers across Nunavut more broadly.